Frequently Asked Questions about symptoms and treatments

How can I book a doctor in Milan?

You can book 24/7 via WhatsApp at +39 388 877 0022, call us directly, or visit www.infinitydoc.it.

What should I do if I get sick while in Milan or Italy?

Contact Infinitydoc for fast access to English-speaking doctors, home visits, or online consultations.

How does your medical service work?

Book via WhatsApp, phone, or website. We offer house calls, video consultations, and short-notice walk-in appointments.

When is your clinic open?

We are open 7 days a week, including evenings and weekends. Same-day walk-in appointments are available.

Are follow-up consultations included?

Yes, every consultation includes a free follow-up within 3 days.

How do prescription refills work?

We can renew your medication online or in person—quickly and safely.

Can I book an online video consultation?

Yes, we offer same-day video consults in English, Italian, and Chinese.

Do you offer support in case of a medical emergency?

For urgent but non-life-threatening cases, we provide same-day medical support and house visits.

Can I get a walk-in clinic appointment on short notice?

Yes, just message or call us before coming to our clinic near Milano Centrale.

Do you offer doctor house calls in Milan?

Yes, we provide medical visits at home, hotels, or offices in Milan.

Is IV infusion therapy available at home?

Yes, our anesthesiologist offers IV therapy for fatigue, dehydration, and more.

Can you help with medications in Milan?

Yes, we provide prescriptions and pharmacy coordination if needed.

How do I reach you?

We’re located at Piazza Caiazzo, 2, Milan. Find us on Google Maps.

How do I get a medical certificate?

We provide certificates for sickness, gym, or driving licenses. Contact our customer service to tailor it to your needs.

Can I get my medications delivered?

Yes. We can arrange a pre-visit consultation and coordinate medication delivery to your home.

Do you perform stitching for cuts or wounds?

Yes. Our doctors can assess and perform stitches if needed.

Can you give injections?

Yes, we provide intramuscular or subcutaneous injections.

Do you remove ear wax?

Yes, we offer ear wax removal with camera and irrigation, plus ear drops if needed.

Can you prescribe lab tests and imaging?

Yes, we can prescribe blood tests, swabs, and imaging like X-rays or ultrasounds.

How can I get tested for STDs/STIs in Milan?

Book a consultation with us for confidential testing and treatment.

Do you offer tick removal in Milan?

Yes, we can safely remove ticks at our clinic.

Can you prescribe ADHD medications in Milano?

Yes, we if you have a specialist prescription we can provide the equivalent prescription.

Can you prescribe medical Cannabinoid or TCH oil?

On certain occasions if you have a medical prescription from your country of origin we can set up the medical prescription valid in MILAN.